Return & Refund Policy

Effective Date: [07/08/2026]

Thank you for shopping with GARISHO ENTERPRISES. We strive to provide high-quality products and a hassle-free shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

  • The item is damaged, defective, or incorrect.

  • The return request is submitted within 7 days of receiving the order.

  • The product is unused, unwashed, and in its original condition.

  • All original tags, labels, packaging, and accessories are intact.

  • A valid proof of purchase or order ID is provided.

2. Non-Returnable Items

Returns will not be accepted for:

  • Products that have been worn, washed, or altered.

  • Items without original tags or packaging.

  • Products damaged due to misuse or improper handling.

  • Products purchased during clearance or final sale (unless damaged or defective).

3. Return Process

To initiate a return:

  1. Contact our customer support within 7 days of delivery.

  2. Share your Order ID along with clear photos of the product (if damaged or incorrect).

  3. Once your request is approved, return instructions will be shared.

  4. After receiving and inspecting the returned item, we will process your refund or replacement.

4. Refund Policy

Once your returned product passes our quality inspection:

  • Refunds will be processed within 5–7 business days.

  • The refund will be credited to the original payment method used during purchase.

  • If you selected Cash on Delivery (COD), the refund may be processed via bank transfer or another agreed method after verifying your bank details.

Please note that the time taken for the refunded amount to appear in your account depends on your bank or payment provider.

5. Replacement Policy

If you receive a damaged, defective, or incorrect product, we will offer a replacement subject to product availability. If the same product is unavailable, a refund will be processed.

6. Return Shipping

  • If the return is due to our error (wrong, damaged, or defective product), we will bear the return shipping cost.

  • If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

7. Order Cancellation

  • Orders can be cancelled before they are shipped.

  • Once the order has been shipped, cancellation may not be possible. In such cases, you may request a return after receiving the product, subject to this policy.

8. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again.

  • Contact your bank or payment provider, as processing times may vary.

  • If you still need assistance, please contact our customer support team.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

GARISHO ENTERPRISES

Email: support@garisho.com

Phone: [8789318095]

Address: [Patna, Bihar]